Posts by Karen Finnin
When bedside manner goes online: The future of business communication
Have you heard of the concept of ‘bedside manner’? The term hails originally from the health industry, where it referred to the personal skills that a doctor required to communicate with their patient. The term can, however, be applied in a business sense to refer to how we communicate with our customers in a transaction…
Read More7 Things about the health industry that need a good shakeup
Let me start by saying that on the whole, I love the health industry. We are caring, we are motivated and in many cases, we literally save lives. Becoming involved with entrepreneurs across wide a range of areas, however, has given me a unique birds eye view of how different industries are moving and changing…
Read MoreThe academic versus the entrepreneur
I was recently at a pre-conference dinner, where I met a fellow speaker. After we exchanged pleasantries, she stared me straight in the eye and said “So, are you published?”. I wanted to tell her proudly about my book, my half a dozen booklets, my white paper, impressive website copy and growing pile of blog…
Read MoreChild free by choice: My business is my baby
As a female in my late 30’s, I can honestly say I have never felt so much as the smallest desire to have and raise children. I’m married to the man of my dreams, have financial security and my friends are all having kids, but no cell in my body wants my own child.…
Read More4 Travel hacks for mobile entrepreneur
Today my business headquarters is a café in Shanghai, China. An international conference invitation brought me to this amazing country and it’s a long way from my native Melbourne, Australia. As a result, today I have a whole day to be doing something at the very top of my ‘Reasons Why I Love Being An…
Read More3 Life hacks to shed your entrepreneural fat
I grew up as a ballerina, I trained as a health professional, and I have led health and fitness programs all my life. I have always prided myself on my fit and active lifestyle. That is, until January this year, when I pulled on my boardshorts for an afternoon of stand up paddle boarding. Oooooeee…
Read More3 Ways the curse of knowledge is killing your business
So there I was one dreary Melbourne afternoon, lining up for a coffee. The lady in front of me was discussing her back injury with a girlfriend, so I did what any responsible health professional would do. I eavesdropped. “So do you know what is wrong with your back then?” the supportive friend asked. “Dunno,…
Read More4 Quick tech tips to ensure that you never have to say the same thing twice
Are there days in your business life that you feel like a broken record? Are you sick of answering the same types of emails, telling the same stories to your clients, giving the same training to new team members, or re-teaching the same procedures? As a health professional, I used to see clients (patients) one…
Read MoreHow to treat patients in your pyjamas – 5 ways health businesses can take their services online
There I was, in the midst of a bone chilling Melbourne winter, propped up in bed under some toasty blankets with my laptop on my knees. As I hit ‘send’ on a message for a patient that I was treating online, I couldn’t help but chuckle. I was, quite literally, treating a patient in my…
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